Last updated: 11 August 2026
This Privacy Policy explains how Khera Immigration collects, uses, stores and shares personal information submitted through this website or during an enquiry. It is intended to support compliance with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, to the extent applicable and in force from time to time.
1. Information we may collect
Depending on how you contact us, we may collect your name, telephone number, email address, service interest, message, travel or education information, and documents you voluntarily provide for consultation. The website may also record basic technical information such as IP address and browser information for security and enquiry-management purposes.
2. Why we use your information
- To respond to your enquiry and provide requested consultation or coaching information.
- To communicate about appointments, documents and services you ask us to provide.
- To maintain internal records, protect the website and prevent misuse.
- To comply with applicable legal obligations or lawful requests.
3. Consent and choice
When you submit an enquiry, you are asked to consent to the use of the information you provide for responding to that enquiry. Please do not send sensitive documents unless they are requested and you are comfortable doing so. Where consent is the applicable basis, you may withdraw it by contacting us, subject to legal or contractual requirements that may require some records to be retained.
4. Sharing of information
We do not sell personal information. Information may be shared with service providers that support our website or communications, professional advisers where necessary, or relevant application and government authorities when this is required for a service you have specifically requested or where required by law. The exact recipients depend on the service and destination involved.
5. Retention
We keep enquiry and service information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate record-keeping, dispute handling, security, or applicable legal requirements. Records that are no longer required should be securely deleted or anonymised where practical.
6. Security
We use reasonable administrative and technical measures to reduce the risk of unauthorised access, alteration, disclosure or loss. No website or electronic transmission can be guaranteed to be completely secure.
7. Necessary session cookies
This website uses a necessary session cookie for functions such as form security and the admin login. It is not used by this website for behavioural advertising. If analytics or advertising tools are added later, this policy and any required consent mechanism should be updated before those tools are enabled.
8. Your rights and grievance contact
You may contact us to request access to or correction of personal information we hold about you, to raise a concern, or to request deletion where applicable. We may need to verify your identity before acting on a request. For privacy concerns, email info.kheraimmigration@gmail.com or contact the office at Near State Gurdwara Sahib, Kapurthala, Punjab, India.
9. Children
If information relating to a child is required for a service, it should be provided by or with the involvement of a parent or lawful guardian, and any additional consent requirements applicable under Indian law should be followed.
10. International processing
Immigration-related services may involve information about foreign destinations and, where specifically required for a requested service, information may be provided to relevant foreign authorities or service providers. We will handle such information in accordance with applicable law and the purpose for which you provide it.
11. Policy updates
We may update this policy when our practices or applicable law changes. The latest version published on this website will apply from its stated update date.